Privacy Policy — 1777db

1 Introduction

1777db is committed to protecting the privacy and personal data of every individual who interacts with our Platform. This Privacy Policy sets out a transparent account of how we collect, use, store, share, and safeguard personal information provided by Members and visitors to https://1777db.vip.

We recognise the trust you place in us when you share your personal information, and we take that responsibility seriously. Our data practices are designed to be proportionate, purpose-driven, and respectful of your rights as an individual. Where we collect data beyond what is strictly necessary, we will always explain the reason and obtain appropriate consent.

This Policy applies to all personal data processed in connection with the 1777db Platform, including data collected through account registration, deposits and withdrawals, customer support interactions, device and browser information gathered through automated means, and any voluntary communications you send to us. It covers all Members located in Bangladesh and any other jurisdictions where 1777db actively operates.

2 Data Controller

For the purposes of applicable data protection law, 1777db acts as the data controller in respect of personal data collected from Members and Platform visitors. This means we determine the purposes and means by which your personal data is processed.

Where we engage third-party service providers to process data on our behalf — such as payment processors, identity verification partners, or IT infrastructure providers — those parties act as data processors and are contractually bound to process your data only on our documented instructions, to maintain appropriate security standards, and not to use your data for any independent purpose.

For any privacy-related enquiries, requests, or concerns, please contact our Data Protection team at: [email protected] with the subject line "Privacy Enquiry".

3 Data We Collect

3.1 Information You Provide Directly

When you register, verify your account, make a deposit, contact support, or otherwise interact with 1777db, we may collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, and National Identity Card (NID) or passport number provided during KYC verification.
• Contact Data: Email address, mobile phone number, and residential address in Bangladesh (including city — such as Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi).
• Financial Data: Payment method details, mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account references, deposit and withdrawal transaction history, and account balance records.
• Account Credentials: Username and hashed password (we never store passwords in plain text).
• Communications Data: The content of any messages, complaints, or requests you send to our customer support team via email or live chat.
• Verification Documents: Copies of identity documents submitted for KYC purposes, including photographs on those documents.

3.2 Information Collected Automatically

When you access the 1777db Platform, certain technical data is automatically collected from your device and browser. This includes:

• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage Data: Pages visited, games played, betting patterns, session duration, click-path data, and feature interactions within the Platform.
• Location Data: General geographic location derived from your IP address (country and city level only — we do not collect precise GPS coordinates).
• Cookie Data: Data stored in cookies and similar tracking technologies as described in Section 7 of this Policy.

3.3 Data from Third Parties

We may receive supplementary personal data from trusted third-party sources in specific circumstances, including identity verification results from KYC providers, fraud and risk signals from payment processors, and device fingerprint data from fraud-prevention partners. Such data is used solely for the purposes of verifying your identity, preventing fraud, and complying with legal obligations.

4 How We Use Your Data

1777db processes your personal data for the following specific, legitimate purposes. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your consent or establishing a separate legal basis.

4.1 Marketing Communications

We will only send you promotional emails or SMS messages about 1777db bonuses, seasonal offers (such as Eid or Pohela Boishakh promotions), or new platform features if you have provided explicit consent to receive such communications during or after registration. You may withdraw this consent at any time by contacting our support team at [email protected] or by following the unsubscribe instructions in any marketing email we send.

5 Legal Basis for Processing

Every instance of personal data processing at 1777db is underpinned by one of the following recognised legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 1777db — for example, to register your account, process your deposits, settle your winnings, or verify your identity before a withdrawal.
• Legal Obligation: Processing is required to comply with applicable laws, such as anti-money laundering (AML) regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests where those interests are not overridden by your rights — for example, detecting and preventing fraud, improving our platform, and ensuring the security of our systems.
• Consent: For activities such as sending you marketing communications or placing non-essential cookies on your device, we rely on your freely given, informed, and specific consent, which you may withdraw at any time without detriment.

6 Data Sharing & Disclosure

6.1 Third-Party Service Providers

1777db engages a limited number of carefully selected third-party service providers to support our operations. These include payment processing partners (including mobile banking integrations for bKash, Nagad, and Rocket), KYC and identity verification services, fraud prevention and risk management technology providers, cloud hosting and IT infrastructure providers, and customer support platform operators. Each provider is subject to a data processing agreement requiring them to maintain confidentiality, implement appropriate security measures, and process your data solely for the contracted purpose.

6.2 Game Providers

When you play games powered by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — those providers may receive anonymised or pseudonymised session data necessary for game delivery, fairness auditing, and technical support. These providers do not receive your full identity data and are bound by their own data protection obligations.

6.3 Legal Authorities

We may disclose your personal data to regulatory bodies, law enforcement agencies, or courts where we are legally compelled to do so by a valid court order, statutory requirement, or regulatory directive. In such cases, we disclose only the minimum data required to comply and, where legally permissible, will inform you of such disclosure.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving 1777db, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that may result from it, prior to the transfer taking effect.

6.5 No Sale of Data

1777db does not sell, rent, licence, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. This commitment is unconditional and applies regardless of any commercial arrangement we may have with advertising or analytics partners.

7 Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device by a website you visit. They are widely used to make websites function efficiently, to remember user preferences, and to provide analytical information to site operators. 1777db uses cookies and similar technologies including web beacons and local storage objects.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of the Platform — for example, maintaining your login session, remembering items in your wallet, and enabling secure payment flows. These cookies cannot be disabled without severely affecting Platform functionality.
• Performance & Analytics Cookies: Used to collect aggregated, anonymised information about how Members use the Platform — such as which pages are visited most frequently and where errors occur. This helps us improve the site experience over time.
• Functionality Cookies: Used to remember your preferences and settings — such as your preferred language, display settings, or recently played games — to provide a more personalised experience.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content about 1777db bonuses and offers. These cookies track your engagement with our marketing communications.

7.3 Managing Cookies

You may manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies from specific sites. Please note that disabling strictly necessary cookies will impair your ability to use the 1777db Platform. For guidance on managing cookies in your specific browser, refer to the browser's help documentation.

8 Data Retention

1777db retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to applicable legal minimums. Our general retention guidelines are as follows:

• Active account data (identity, contact, financial records): retained for the duration of the account relationship and for a period of 5 years following account closure, to comply with financial record-keeping and AML obligations.
• KYC verification documents: retained for a minimum of 5 years from the date of submission or account closure, whichever is later, in accordance with applicable regulatory requirements.
• Transaction records: retained for a minimum of 5 years from the date of the transaction for accounting, tax, and anti-fraud purposes.
• Customer support communications: retained for 3 years from the date of the interaction to allow for dispute resolution and quality assurance.
• Marketing consent records: retained for the duration of the consent plus 2 years to demonstrate compliance with consent obligations.
• Analytics and usage data: retained in anonymised or aggregated form indefinitely, as it no longer constitutes personal data once de-identified.

When a retention period expires, data is securely deleted, destroyed, or anonymised using methods appropriate to the medium on which it is stored.

9 Data Security

1777db implements a comprehensive range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security practices include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive stored data including financial records and identity documents.
• Secure, one-way cryptographic hashing of account passwords — we do not store passwords in recoverable form.
• Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
• Regular security assessments, penetration testing, and vulnerability scanning of our Platform infrastructure.
• Incident response procedures designed to detect, contain, and notify affected parties of any data breach within the timeframes required by applicable law.

10 Your Privacy Rights

As a Member of 1777db, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may request that we delete your personal data — for example, where you withdraw consent and there is no other legal basis for processing, or where the data is no longer necessary for the original purpose. Note that this right is subject to legal retention obligations that may require us to retain certain data.
• Right to Restrict Processing: You may request that we temporarily restrict processing of your data — for example, while we investigate a rectification request or a complaint about our processing activities.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted directly to another controller where technically feasible.
• Right to Object: You may object to processing based on our legitimate interests or carried out for direct marketing purposes. Where you object to direct marketing, we will stop processing your data for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

11 Children's Privacy

The 1777db Platform is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect, process, or store personal data from anyone under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and you believe that a minor in your care has accessed 1777db or provided personal data to our Platform, please contact us immediately at [email protected] so that we can take appropriate action. We encourage parents and guardians to use parental control tools available through internet service providers, mobile devices, and third-party software to prevent minors from accessing online gambling platforms.

12 Third-Party Links

The 1777db Platform may contain references to or integrations with third-party services — such as game providers or payment gateways — that operate under their own separate privacy policies. 1777db is not responsible for the data practices of third-party platforms and this Privacy Policy applies solely to data collected and processed by 1777db. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 1777db.

13 Changes to This Privacy Policy

1777db reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable law, our business practices, or the services we offer. When material changes are made, we will notify active Members by displaying a prominent notice on the Platform and, where we hold a valid email address for you, by sending a notification to that address prior to the changes taking effect.

The "Last Reviewed" date at the top of this document will always reflect the date of the most recent revision. Your continued use of the 1777db Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should cease using the Platform and may request account closure by contacting our support team.

We recommend reviewing this page periodically to stay informed about how 1777db handles your personal data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1777db handles your personal data, please reach out to our Data Protection team using the contact details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Response Time: Typically within 1–3 hours; data rights requests within 30 days.

For related legal documents, please also review our Terms & Conditions and our Responsible Gaming policy, both of which form part of your agreement with 1777db. For answers to common account and platform questions, our FAQ page is available around the clock.